Privacy Policy

1. Information We Collect

We gather information to improve your experience and provide our products and services effectively. Types of information collected include:

• Personal Information: Name, email address, phone number, and billing/shipping address when you place orders or contact us.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent, and referral sources, collected through cookies and similar technologies.
• Transactional Data: Records of purchases, returns, and payment information necessary to fulfill orders securely.

2. How We Use Your Information

Your data helps us enhance your shopping and support experience. We use your information to:

• Process and fulfill orders efficiently.
• Respond promptly to customer inquiries and provide support.
• Send newsletters, promotions, and updates related to our outdoor gear and services, with your consent.
• Improve our website functionality, content, and user experience.
• Ensure security and prevent fraudulent activity.

3. Data Protection Measures

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse. Our security practices include:

• Secure socket layer (SSL) encryption on all data transmissions.
• Regular security audits and vulnerability assessments.
• Restricted access to personal information within our team based on roles and responsibilities.

4. Sharing Your Information

We do not sell your personal data. Your information may be shared with trusted third parties only as necessary, including:

• Payment processors for transaction completion.
• Delivery and logistics partners for order fulfilment.
• Service providers assisting with marketing and website analytics, under strict confidentiality agreements.

5. Your Privacy Rights

You have the right to access, update, or delete your personal data held by us. You may also opt out of marketing communications at any time by clicking the unsubscribe link or contacting us at info@peakadventures.co.uk.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tools to personalise your experience and analyse site usage. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in regulations or our practices. We encourage you to review it regularly. Significant changes will be communicated through our website or via email.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: